Privacy Policy

Who we are

Cyber Hauler ("we," "us," or "our") provides junk removal, bulk pickup, and property cleanout services in the East Valley of Arizona. This Privacy Policy explains what information we collect when you use cyber-hauler.com, request a quote, or communicate with us, and how that information is used and protected.

Information we collect

We collect only the information needed to provide our services:

• Name — so we know who we are working with.
• Phone number — to send your quote and coordinate pickup.
• Email address — if you choose to provide it for communication.
• Pickup address — so we can locate and complete the job.
• Photos — images of the items you want removed, used solely to prepare your quote.
• Message content — the details you include in quote requests, texts, or calls.

How we use your information

Your information is used exclusively to:

• Prepare and deliver your quote.
• Schedule, coordinate, and complete your junk removal service.
• Communicate with you about your service request, including by phone call, text message, or email.
• Maintain basic business records of completed jobs.

Information sharing

We do not sell, rent, trade, or share your personal information with third parties or affiliates for marketing or promotional purposes. Your information is used only by Cyber Hauler to provide the service you requested.

Text messaging originator opt-in data and consent will not be shared with any third parties, affiliates, or partners under any circumstances.

We use trusted service providers strictly to operate our business (such as our website hosting, database, and telephone/SMS infrastructure providers). These providers process data only on our behalf to deliver our services and are not permitted to use it for any other purpose.

SMS communications

If you opt in to receive text messages from Cyber Hauler (for example, by submitting a quote request with your phone number or texting us first), we will text you only about your quote and service. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. See our Terms & Conditions for full SMS program details.

Data retention and security

We retain quote and job information only as long as needed for business records. Photos submitted for quotes are stored securely and are not published or reused. We use industry-standard safeguards to protect the information we hold.

Your choices

You may request that we correct or delete your personal information at any time by contacting us using the details below.

Contact us

Questions about this policy? Contact Cyber Hauler at kyle@cyber-hauler.com or call/text (480) 433-5303.